Ofcom identified that customers did not understand how they were being billed to 08,116 and 118 calls. These changes will help simplify the charging of these calls.
Calls will be free to customers when calling 0800, 0808 and 116 numbers from a Lebara Mobile SIM.
Calls to these numbers will undergo a change in regards to charging. The charge will be split into two parts:
The sum of both charges will be the total charge of the call.
Ofcom have created a webpage to highlight the details of this change. Please visit http://www.ukcalling.info/ for more details.