(a) agree to be bound by these Terms; and
(b) enter into a binding agreement with us on the basis of these Terms.
(a) be an individual;
(b) be 18 years old or older;
(c) agree to comply with these Terms.
(a) your full name;
(b) your address;
(c) a valid and subsisting email address
(d) your credit or debit card details; and
(e) any other information reasonably requested by us as part of the sign up process.
(a) artificially inflated traffic where a flow of calls or messages is artificially directed to a number or service (AIT); and/or
(b) GSM gateway activity where a device is connected to the Network and used solely for the purpose of directing calls and messages to another network operator (GSM Gateway).
(a) may not use our Products for commercial or unreasonable purposes;
(b) are wholly responsible for how you use our Products, and we are not responsible or liable for any call content, message or other communication sent or received by you or any other person using our Products through your MyLebara Account (including content which contains a virus or other harmful or unlawful material);
(c) will not knowingly order a Voucher online when you know you have insufficient funds in your bank or on your debit or credit card;
(d) have no representation or warranty from us as to the quality, accuracy, correctness, completeness or suitability of our Products;
(e) will not attempt to, actually gain, permit or actively or inactively allow any third party to attempt to gain unauthorised access to our Products and/or Network;
(f) rely on, or use, any and all content at your sole risk;
(g) will not use or permit the use of our Products for any improper, indecent, immoral, obscene, unlawful, harassing, harmful, unauthorised, defamatory, offensive and/or fraudulent purpose, or to cause any injury, offence or annoyance to any person or to send unsolicited commercial messages to any person;
(h) will not use or permit any use of the our Products, so as to cause the operation of the Network or the quality of our Products to be jeopardised, impaired or interrupted or to interfere with the integrity or security of any telecommunications or IT network or system, nor to misuse and/or abuse our Products and/or the Network;
(i) will comply with the terms and any user guide(s) or other instructions made available to you whether in hard copy or online governing your use of our Products, and will remain solely responsible for the manner in which these are used;
(j) will comply with the terms of any legislation or any licence applicable to you as the customer or us, including all relevant codes of practice as may be issued from time to time by the government, a regulator or other competent authority;
(k) will comply with all reasonable instructions or requests of Lebara or an authorised authority and/or any other telecommunications operator, in particular as regards the use of our Products and in relation to the investigation of any offences; and
(l) will not incite, encourage or induce members of the public to make calls to a particular number simultaneously.
(a) keep all Postings relevant to the purpose of the User Content Page and the nature of any topic;
(b) not submit any Posting that is unlawful, threatening, abusive, libellous, pornographic, obscene, vulgar, indecent, offensive or which infringes on the intellectual property rights or other rights of any third party;
(c) not submit any Posting that contains any viruses and/or other code that has contaminating or destructive elements;
(d) not submit any Posting containing any form of advertising; and
(e) not impersonate, or misrepresent an affiliation with, any person or entity.
We may suspend or close your MyLebara Account or Mobile Service at any time if:
(a) we reasonably suspect that you are using our products or offers for commercial, as opposed to personal, purposes;
(b) we reasonably suspect that you are using our products or offers in an abusive manner that is not reflective of the behaviours of our “average” customer(s);
(c) we reasonably suspect fraud or fraudulent activity;
(d) you are in material breach of any of these Terms or any other terms incorporated by reference into these Terms;
(e) we determine that your MyLebara Account or SIM is inactive;
(f) bankruptcy or any insolvency proceedings are brought against you;
(g) one or more payments for top-up order cannot be collected on time;
(h) payments collected successfully are subsequently disputed by your or your card issuer or bank.
(a) for death or personal injury caused by our negligence;
(b) for fraudulent misrepresentation;
(c) for breach of any obligations implied by section 12 of the Sale of Goods Act 1979 or section 2 of the Supply of Goods and Services Act 1982;
(d) under Part I of the Consumer Protection Act 1987; or
(e) for any other liability that may not, under English law, be limited or excluded.
25 Copthall Avenue