Terms and Conditions

Cookie Policy

Cookies

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. You can find more information about cookies at:
www.allaboutcookies.org and www.youronlinechoices.eu.

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

The cookies used on this website have been categorised based on the categories found in the ICC UK Cookie guide. A list of all the cookies used on this website by category is set out below:

Strictly necessary cookies

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies services you have asked for, like shopping baskets or e-billing, cannot be provided.

Top Ups Completed Online
Cookie Name Created By Purpose
JSESSIONID Lebara This cookie allows Lebara’s web servers to respond to your actions on the website or when just browsing the website.
NSC_xxx.mfcbsb-npcjmf.dp.vl-IUUQ Lebara This cookie allows Lebara’s load balancer to direct your traffic to the same server during your visit for customer experience
NSC_xxx.mfcbsb-npcjmf.dp.vl-IUUQT Lebara This cookie allows Lebara’s load balancer to direct your traffic to the same server during your visit for customer experience
ASP.NET_SessionId Mi-pay This cookie allows the web-servers of Mi-Pay Ltd, Lebara’s payment processor, to respond to your actions on the website.

Performance cookies

These cookies collect information about how visitors use a website, for instance which pages visitors go to most often, and if they get error messages from web pages.
These cookies don’t collect information that identifies a visitor. All information these cookies collect is aggregated and therefore anonymous. It is only used to improve how a website works.

Top Ups Completed Online
Cookie Name Created By Purpose
__utma, __utmb , __utmc _utmz Google These cookies enable the function of Google Analytics. Software. This helps Lebara analyse visitor information such as browser usage, visitor numbers and length of stay. The data stored by these cookies can be seen only by Google and Lebara and doesn’t include any personal information.

Functionality cookies

These cookies allow the website to remember choices you make (such as your user name, login-id, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

Top Ups Completed Online
Cookie Name Created By Purpose
loginId Lebara This cookie allows Lebara’s web servers to remember you so you only have to enter your password to login

Targeting cookies or advertising cookies

These cookies are used to deliver adverts more relevant to you and your interests They are also used to limit the number of times you see an advertisement as well as help measure the effectiveness of the advertising campaign. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organisations such as advertisers. Quite often targeting or advertising cookies will be linked to site functionality provided by the other organisation.

Top Ups Completed Online
Cookie Name Created By Purpose
_msuuid_814amg9754 tracker.marinsm.com This cookie is used to monitor the performance of the external campaigns Lebara are running online, on sites such as Google, Yahoo and Bing.The data stored by these cookies can be seen only by Marin Software and Lebara and doesn’t include any personal information.
LGP, TMP, TMS pfa.levexis.com These cookies are used to monitor the performance of all online traffic sources, such as websites, emails and search engines. The data stored by these cookies can be seen only by TagMan and Lebara and doesn’t include any personal information.

Disabling Cookies

If you do not wish to accept our cookies you can decline cookies by using your web Browser. The facilities within your web Browser to allow you to do this will vary from Browser to Browser but they may be found in the "Privacy" or "Cookies" section of the “Help” or "Properties" menu of your Browser. If you require assistance in disabling cookies you should refer to the "help" menu within your Browser. Please note however, that you may not be able to use all of the interactive features of our Website if cookies are disabled. For example, if you block or otherwise reject cookies you will not be able to add items to your shopping basket, proceed to checkout, or use any of our products and services that require you to log in.

If you leave cookies turned on, remember to sign off when you finish using a shared computer.

See www.allaboutcookies.org for further information on disabling cookies.